You bought a condo with promises of tons of facilities from swimming pools to saunas to gyms and tennis courts... etc.. etc.. and after you moved in you wanted to use these facilities to make full use of what you pay. You found out that everywhere you go are crowded, the condo management did not provide enough space to accommodate these much people. After a month you saw a notice in the notice board stating:
"Due to the overcrowding of facilities, the management decided to limit the usage of the facilities per unit. Each unit can only use the facilities 2 times a month. To use it more than 2 times, you will have to pay an additional fee depending on how many times you use per month."
So how would you feel? Cheated? Who's fault is it? Is it the management because they did not provide the proper amount of space needed to accommodate their customers? Or is it the customers' fault for "overusing" their facilities? As a customer, isn't it logical that we get what we pay for or else what is the use of paying right?
Same goes to us broadband users. We pay a monthly fee hoping to get what we pay for, fast connection speed so that we can stream videos, play MMORPGs, blog and download shows off the net. Instead we are told that we cannot use this much bandwidth so that it is "fair" to other users when the real issue here is that they are oversubscribed. They had too many users and so little bandwidth. So whose fault is it?
The truth is, our ISPs are all greedy bastards who want to get more customers but refuses to upgrade their bandwidth. Instead of admitting that they suck, they just have to take the easy way out by pushing the blame to us heavy users.
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